Q: When do I pay my deductible?
A: When the job starts.

Q: Where are you located?
A: In Wixom but we cover the entire SE quarter of MI. We have staff located all over Michigan

Q : When are you available to help with an emergency?
A: We are available 24-7, and our committed staff will be at the site in a moments notice.

Q: Should my insurance company see the damage before ECI Services does?
A: You should contact us first –insurance policies will typically oblige the policyholder to ensure no further damage happens to the property, so it is your responsibility to call us guaranteeing that all the appropriate services are provided immediately.

Q: Does ECI Services guarantee their work?
A: Yes, we provide a written guarantee from the date of completion.”

Q: When do you get started?
A: Unless it is an emergency situation, we will begin work within 2-3 business days.

Q: Is ECI Services licensed and insured?
A: Yes, We are insured and licensed builders in the state of Michigan.

Q: Who do you employ?
A: All of our employees go through thorough background checks, we ensure only professional, honest & committed individuals are apart of the ECI Services staff.

Q: How long does the process typically take?
A: The amount of time will depend on the situation and severity of the job. Once we are able to see and analyze the situation, we will be able to give you an estimate on how long it will take.